Recently I read an article in Revolution that looked at the pros and cons of specialist independent web design agency over technical web development company over an integrated communications agency. While I intend to blog about this issue in detail later, this article and some work I've done recently for 2 integrated communication agencies has highlighted a point of great industry debate: Who designs better websites - the concept designer from print / graphics / advertising / brand ID background(working with no HTML programming skill) or the technician who programmes HTML / CSS / Flash etc who lives and breathes websites? In advising on the "buildability" of a given website route to a concept designer I found myself explaining that only 40% of great web design is based on what it looks like - 60% of the iceberg is below water. Meaning, in a time of full digital marketing employment, the designer truly worth their salt is focused on intuative transitions from page to page, navigation that has a clearly communicated hierarchy across content boxes, secondary nav and the main nav. ebay, amazon and Google are not sexy designs but their brands have grown through excellence in usable, intuative technology.
I struggle to decide whether one type of designer is better than the other. Arguably the HTML designer will achieve a presentable route faster but is less likely to challenge the client's expectations of creativity. Ideally have both - make sure they work with mutual respect for each other and distribute briefs based on suitability for that client.